AIRE has created this privacy statement in order to demonstrate our firm commitment to privacy. We are committed to collecting, using and disclosing personal information responsibly and only to the extent necessary for the goods and services we provide. We also try to be open and transparent in the way we handle personal information.
We use some consultants and agencies that may, in the course of their duties, have limited access to personal information we hold. We restrict their access to any of your personal information as much as is reasonably possible. We also have their assurance that they follow appropriate privacy principles. This document describes our privacy policies.
Who We Are and How to Reach Us
You may contact us directly if you have any questions regarding the content and material on this website, or if you have any questions about our privacy policies. Please contact us at:
American Institute of Renewable Energy
416 North H Street, Suite # 1
San Bernardino, CA 92410
How We Use the Information
We may use the information you provide about yourself to fulfill your requests for our products, programs, and services, to respond to your inquiries about our offerings, to offer you other products, programs or services that we believe may be of interest to you, to enforce the legal terms that govern your use of our sites, and/or for the purposes for which you provided the information.
We sometimes use this information to communicate with you, such as to notify you when you have won one of our contests or when we make changes to our subscriber agreements, to fulfill a request by you for an online newsletter, or to contact you about your account with us.
We use the information that you provide about others to enable us to send them your gifts or cards. From time to time, we also may use this information to offer our products, programs, or services to them. The information we collect in connection with our online forums and communities is used to provide an interactive experience.
We sometimes use the non-personally identifiable information that we collect to improve the design and content of our sites, to deliver more relevant marketing messages and advertisements and to enable us to personalize your Internet experience. We also may use this information to analyze usage of our sites, as well as to offer you products, programs, or services.
We Collect Personal Information
For our clients as well as for members of the general public, we provide various informative and educational features as part of this website. To operate these features, we may collect certain non-personal and personal information from you for specific purposes. We may retain personal information for an indefinite amount of time to preserve our membership database and to comply with various federal and state laws.
We collect personal information for several important purposes, including to protect the security of our site, improve our program service and website and for future marketing and/or promotional use about our program service or website.
The only personal information this website obtains about you is information voluntarily provided by you. This website does not collect additional personal information about individual customers or members from other sources. This means that a person can visit our website and navigate through the site without giving us personal information. To gauge the effectiveness of our website, we may collect non-personal information, such as internet server and browser identification, the internet service provider, the web page from which a person enters our site, web pages visited, duration of visit and domain type. This information does not reveal a users personal identity.
To enhance your online experience, we use "cookies" or similar technologies. Cookies are text files placed in your computer's browser to store your preferences. Cookies do not contain personally identifiable information; however, once you choose to furnish a site with personally identifiable information, this information may be linked to the data stored in the cookie.
This site may use clear GIFs (also known as pixel tags, web beacons or web bugs). A clear GIF is a tiny line of code only 1 by 1 pixel in size that is programmed to collect certain information about a visit to a particular website. We use GIFs to gather non-personal, aggregate information on visits to our website and track usage of website links. We do not disclose personal information that may be linked to our GIF collection practices to third parties.
Protecting Personal Information
We understand the importance of protecting personal information. For that reason, we have taken the following steps:
- Paper information is either under supervision or secured in a locked or restricted area.
- Electronic hardware is either under supervision or secured in a locked or restricted area at all times. In addition, passwords are used on all our computers.
- Paper information is transmitted through sealed, addressed envelopes or boxes by reputable companies.
- Electronic information is transmitted either through a direct line or is anonymized or encrypted.
- External consultants and agencies with access to personal information must enter into privacy agreements with us.
Retention and Destruction of Personal Information
We need to retain personal information for some time to ensure that we can answer any questions you might have about the services provided and for our own accountability to external regulatory bodies. However, we do not want to keep personal information too long in order to protect your privacy. We keep our client files for about 5 years.
You Can Look at Your Information
With only a few exceptions, you have the right to see what personal information we hold about you. Often all you have to do is ask. We can help you identify what records we might have about you. We will also try to help you understand any information you do not understand (e.g., short forms, technical language, etc.). We will need to confirm your identity, if we do not know you, before providing you with this access. We reserve the right to charge a nominal fee for such requests. If there is a problem, we may ask you to put your request in writing. If we cannot give you access, we will tell you within 30 days if at all possible and tell you the reason, as best we can, as to why we cannot give you access.
If you believe there is a mistake in the information, you have the right to ask for it to be corrected. This applies to factual information and not to any professional opinions we may have formed. We may ask you to provide documentation that our files are wrong. Where we agree that we made a mistake, we will make the correction and notify anyone to whom we sent this information. If we do not agree that we have made a mistake, we will still agree to include in our file a brief statement from you on the point and we will forward that statement to anyone else who received the earlier information.
Do You Have a Concern?
Our Privacy Coordinator can be reached at 909-890-0444, or send us an email firstname.lastname@example.org to address any questions or concerns you might have.
If you wish to make a formal complaint about our privacy practices, you may make it in writing. We will acknowledge receipt of your complaint, ensure that it is investigated promptly and that you are provided with a formal decision and reasons in writing.
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